{"id":21373,"date":"2025-09-09T13:59:07","date_gmt":"2025-09-09T13:59:07","guid":{"rendered":"https:\/\/tjekvik.com\/rapport-sur-lenquete-aupres-des-consommateurs-allemands\/"},"modified":"2025-09-10T08:31:14","modified_gmt":"2025-09-10T08:31:14","slug":"rapport-sur-lenquete-aupres-des-consommateurs-allemands","status":"publish","type":"page","link":"https:\/\/tjekvik.com\/fr\/rapport-sur-lenquete-aupres-des-consommateurs-allemands\/","title":{"rendered":"Rapport sur l&rsquo;enqu\u00eate aupr\u00e8s des consommateurs allemands"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21373\" class=\"elementor elementor-21373 elementor-21264\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c961d4d e-flex e-con-boxed e-con e-parent\" data-id=\"c961d4d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3d4c4d5 e-con-full e-flex e-con e-child\" data-id=\"3d4c4d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99f189d elementor-widget elementor-widget-heading\" data-id=\"99f189d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Rapport apr\u00e8s-vente : Tendances de la consommation en Allemagne<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a44000 elementor-widget elementor-widget-text-editor\" data-id=\"6a44000\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wp-block-group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-2 wp-block-group-is-layout-constrained\"><p class=\"has-v-8-gray-color has-text-color has-link-color wp-elements-101e5bad1ef9ba6f659675d051178bd3\">Les principales tendances de consommation qui fa\u00e7onnent le march\u00e9 allemand de l&rsquo;apr\u00e8s-vente num\u00e9rique.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-297c897 e-flex e-con-boxed e-con e-parent\" data-id=\"297c897\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b2badb elementor-widget elementor-widget-spacer\" data-id=\"0b2badb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b87b42 e-flex e-con-boxed e-con e-parent\" data-id=\"7b87b42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06eb696 elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-mobile_extra elementor-widget elementor-widget-image\" data-id=\"06eb696\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"212\" height=\"300\" src=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/09\/German_report_mob-212x300.png\" class=\"attachment-medium size-medium wp-image-21446\" alt=\"German_report_mobile\" srcset=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/09\/German_report_mob-212x300.png 212w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/09\/German_report_mob-724x1024.png 724w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/09\/German_report_mob-768x1086.png 768w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/09\/German_report_mob-1086x1536.png 1086w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/09\/German_report_mob.png 1414w\" sizes=\"(max-width: 212px) 100vw, 212px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e36675a e-flex e-con-boxed e-con e-parent\" data-id=\"e36675a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3f88bca e-con-full e-flex e-con e-child\" data-id=\"3f88bca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2b7df2 elementor-widget elementor-widget-heading\" data-id=\"d2b7df2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tendances de la consommation en Allemagne<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d62de34 elementor-widget elementor-widget-text-editor\" data-id=\"d62de34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Dans un secteur en pleine transformation digitale, l&rsquo;enqu\u00eate consommateurs de Tjekvik r\u00e9v\u00e8le les tendances cl\u00e9s et les comportements des clients qui fa\u00e7onnent le march\u00e9 allemand de l&rsquo;apr\u00e8s-vente :<\/span><\/p><ul><li>56 % des propri\u00e9taires de voitures allemandes d\u00e9clarent qu&rsquo;ils doivent g\u00e9n\u00e9ralement faire la queue lorsqu&rsquo;ils se rendent chez leur concessionnaire pour des travaux d&rsquo;entretien, de maintenance ou de r\u00e9paration.<\/li><li>Des options flexibles de libre-service permettent de r\u00e9duire les temps d&rsquo;attente et d&rsquo;am\u00e9liorer la satisfaction des clients.<\/li><li>L&rsquo;acc\u00e8s num\u00e9rique \u00e0 des produits et services suppl\u00e9mentaires cr\u00e9e davantage d&rsquo;opportunit\u00e9s de vente additionnelle pour les revendeurs.<\/li><\/ul><p>T\u00e9l\u00e9chargez le rapport pour d\u00e9couvrir les r\u00e9sultats complets de l&rsquo;enqu\u00eate et apprendre comment Tjekvik aide les concessionnaires \u00e0 augmenter leur efficacit\u00e9 et leur chiffre d&rsquo;affaires.<\/p><p><em>Rapport disponible en allemand.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ac7bbb elementor-widget elementor-widget-spacer\" data-id=\"2ac7bbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-efc9f46 e-con-full e-flex e-con e-child\" data-id=\"efc9f46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed0ddb elementor-widget elementor-widget-text-editor\" data-id=\"6ed0ddb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>T\u00e9l\u00e9charger le rapport<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-662515a elementor-widget elementor-widget-html\" data-id=\"662515a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script><script>hbspt.forms.create({\n    portalId: \"26682254\",\n    formId: \"d977e74b-1557-4b81-956a-7371c8a4e83f\",\n    region: \"eu1\"\n  });\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Lisez les t\u00e9moignages de nos clients et d\u00e9couvrez comment des centaines d&rsquo;organisations ont augment\u00e9 leur efficacit\u00e9 et leur rentabilit\u00e9 gr\u00e2ce \u00e0 la technologie de self-service Tjekvik intelligence.<\/p>\n","protected":false},"author":33,"featured_media":3441,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-21373","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/pages\/21373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/comments?post=21373"}],"version-history":[{"count":6,"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/pages\/21373\/revisions"}],"predecessor-version":[{"id":21496,"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/pages\/21373\/revisions\/21496"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/media\/3441"}],"wp:attachment":[{"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/media?parent=21373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}