{"id":23131,"date":"2025-12-18T12:50:18","date_gmt":"2025-12-18T12:50:18","guid":{"rendered":"https:\/\/tjekvik.com\/?page_id=23131"},"modified":"2025-12-18T13:10:18","modified_gmt":"2025-12-18T13:10:18","slug":"livre-blanc-maximiser-la-fidelisation-des-clients-apres-vente-espagne","status":"publish","type":"page","link":"https:\/\/tjekvik.com\/fr\/livre-blanc-maximiser-la-fidelisation-des-clients-apres-vente-espagne\/","title":{"rendered":"Livre blanc &#8211; Maximiser la fid\u00e9lisation des clients apr\u00e8s-vente [Espagne]"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23131\" class=\"elementor elementor-23131 elementor-23128\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c961d4d e-flex e-con-boxed e-con e-parent\" data-id=\"c961d4d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3d4c4d5 e-con-full e-flex e-con e-child\" data-id=\"3d4c4d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99f189d elementor-widget elementor-widget-heading\" data-id=\"99f189d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Optimiser la fid\u00e9lisation client dans l'apr\u00e8s-vente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a44000 elementor-widget elementor-widget-text-editor\" data-id=\"6a44000\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wp-block-group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-2 wp-block-group-is-layout-constrained\"><p>Le r\u00f4le du libre-service dans la fid\u00e9lisation des clients apr\u00e8s-vente.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-297c897 e-flex e-con-boxed e-con e-parent\" data-id=\"297c897\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b2badb elementor-widget elementor-widget-spacer\" data-id=\"0b2badb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-622408a elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-hidden-mobile_extra e-flex e-con-boxed e-con e-parent\" data-id=\"622408a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2334ec elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"c2334ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"613\" height=\"830\" src=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/12\/autoinnovation-sharepoint-com-sites-.png\" class=\"attachment-full size-full wp-image-23154\" alt=\"Spain whitepaper\" srcset=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/12\/autoinnovation-sharepoint-com-sites-.png 613w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/12\/autoinnovation-sharepoint-com-sites--222x300.png 222w\" sizes=\"(max-width: 613px) 100vw, 613px\" title=\"autoinnovation-sharepoint-com-sites-- | Tjekvik\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e36675a e-flex e-con-boxed e-con e-parent\" data-id=\"e36675a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3f88bca e-con-full e-flex e-con e-child\" data-id=\"3f88bca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2b7df2 elementor-widget elementor-widget-heading\" data-id=\"d2b7df2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Optimiser la fid\u00e9lisation client dans l'apr\u00e8s-vente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d62de34 elementor-widget elementor-widget-text-editor\" data-id=\"d62de34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les solutions num\u00e9riques permettent aux concessionnaires d&rsquo;am\u00e9liorer leur efficacit\u00e9 op\u00e9rationnelle et d&rsquo;offrir de meilleures exp\u00e9riences aux clients, ce qui se traduit par une rentabilit\u00e9 plus rapide et plus efficace.<\/p><p>Dans ce livre blanc, d\u00e9couvrez comment :<\/p><ul><li>La num\u00e9risation des processus d&rsquo;apr\u00e8s-vente renforce la fid\u00e9lit\u00e9 des clients.<\/li><li>Les solutions en libre-service r\u00e9duisent les temps d&rsquo;attente et am\u00e9liorent la flexibilit\u00e9.<\/li><li>La vente incitative personnalis\u00e9e augmente le chiffre d&rsquo;affaires du service apr\u00e8s-vente.<\/li><\/ul><p>D\u00e9couvrez \u00e9galement comment le Grupo Concesur a entrepris un processus de transformation num\u00e9rique qui a permis d&rsquo;am\u00e9liorer l&rsquo;efficacit\u00e9 de tous ses d\u00e9partements, y compris les ventes, l&rsquo;apr\u00e8s-vente et la comptabilit\u00e9.<\/p><p><em>* Livre blanc publi\u00e9 en espagnol<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ac7bbb elementor-widget elementor-widget-spacer\" data-id=\"2ac7bbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-efc9f46 e-con-full e-flex e-con e-child\" data-id=\"efc9f46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed0ddb elementor-widget elementor-widget-text-editor\" data-id=\"6ed0ddb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>T\u00e9l\u00e9chargez le livre blanc<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-662515a elementor-widget elementor-widget-html\" data-id=\"662515a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script><script>hbspt.forms.create({\n    portalId: \"26682254\",\n    formId: \"95fbec2e-8716-4e18-89d8-92bd9b6e7336\",\n    region: \"eu1\"\n  });\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Lisez les t\u00e9moignages de nos clients et d\u00e9couvrez comment des centaines d&rsquo;organisations ont augment\u00e9 leur efficacit\u00e9 et leur rentabilit\u00e9 gr\u00e2ce \u00e0 la technologie de self-service Tjekvik intelligence.<\/p>\n","protected":false},"author":29,"featured_media":3441,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-23131","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/pages\/23131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/comments?post=23131"}],"version-history":[{"count":3,"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/pages\/23131\/revisions"}],"predecessor-version":[{"id":23172,"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/pages\/23131\/revisions\/23172"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/media\/3441"}],"wp:attachment":[{"href":"https:\/\/tjekvik.com\/fr\/wp-json\/wp\/v2\/media?parent=23131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}