{"id":15208,"date":"2025-03-07T14:00:23","date_gmt":"2025-03-07T14:00:23","guid":{"rendered":"https:\/\/tjekvik.com\/historie-klientow\/studium-przypadku-avp-plattling\/"},"modified":"2025-03-17T15:52:24","modified_gmt":"2025-03-17T15:52:24","slug":"studium-przypadku-avp-plattling","status":"publish","type":"page","link":"https:\/\/tjekvik.com\/pl\/historie-klientow\/studium-przypadku-avp-plattling\/","title":{"rendered":"Studium przypadku AVP Plattling"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15208\" class=\"elementor elementor-15208 elementor-14057\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-177dda82 e-flex e-con-boxed e-con e-parent\" data-id=\"177dda82\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2276032c e-con-full e-flex e-con e-child\" data-id=\"2276032c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a210e19 e-con-full e-flex e-con e-child\" data-id=\"a210e19\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32f641ea elementor-widget elementor-widget-image\" data-id=\"32f641ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.avp-autoland.de\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"63\" src=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-logo-300x63.webp\" class=\"attachment-medium size-medium wp-image-14063\" alt=\"AVP logo\" srcset=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-logo-300x63.webp 300w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-logo.webp 400w\" sizes=\"(max-width: 300px) 100vw, 300px\" title=\"AVP logo | Tjekvik\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57bff8c7 e-con-full elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-mobile_extra e-flex e-con e-child\" data-id=\"57bff8c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5182682d elementor-widget elementor-widget-image\" data-id=\"5182682d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"513\" height=\"665\" src=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/avp_plattling_1000px.jpg\" class=\"attachment-medium_large size-medium_large wp-image-14069\" alt=\"AVP Platting\" srcset=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/avp_plattling_1000px.jpg 513w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/avp_plattling_1000px-231x300.jpg 231w\" sizes=\"(max-width: 513px) 100vw, 513px\" title=\"avp_plattling_1000px | Tjekvik\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-360992db elementor-widget elementor-widget-heading\" data-id=\"360992db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">AVP Plattling zwi\u0119ksza wydajno\u015b\u0107 obs\u0142ugi posprzeda\u017cowej i zadowolenie klient\u00f3w dzi\u0119ki cyfrowym rozwi\u0105zaniom Tjekvik do odprawy biletowo-baga\u017cowej<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2414bff8 e-con-full e-flex e-con e-child\" data-id=\"2414bff8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-588d0466 elementor-widget elementor-widget-text-editor\" data-id=\"588d0466\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>18 listopada 2024 r.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38dbe7ff elementor-widget elementor-widget-text-editor\" data-id=\"38dbe7ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"row-fluid-wrapper row-depth-1 row-number-1 dnd_area-row-0-max-width-section-centering dnd_area-row-0-vertical-alignment dnd_area-row-0-background-layers dnd-section dnd_area-row-0-padding dnd_area-row-0-background-image\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-cell dnd-column dnd_area-column-1-vertical-alignment\" data-widget-type=\"cell\" data-x=\"0\" data-w=\"12\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-3 dnd_area-column-1-row-1-vertical-alignment dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span6 widget-span widget-type-cell dnd_area-column-4-vertical-alignment dnd-column\" data-widget-type=\"cell\" data-x=\"6\" data-w=\"6\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-4 dnd_area-column-4-row-0-padding dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget dnd-module\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_dnd_area-module-5\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text widget-type-rich_text\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\">\n<p>AVP Autoland, wiod\u0105cy detalista motoryzacyjny w Niemczech, przekszta\u0142ci\u0142 swoje operacje posprzeda\u017cowe i zwi\u0119kszy\u0142 zadowolenie klient\u00f3w poprzez wdro\u017cenie cyfrowych rozwi\u0105za\u0144 samoobs\u0142ugowych Tjekvik, zaczynaj\u0105c od udanego programu pilota\u017cowego w Plattling i rozszerzaj\u0105c go na wszystkie 14 lokalizacji.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1efb77bd e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"1efb77bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13595644 elementor-widget elementor-widget-image\" data-id=\"13595644\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"513\" height=\"665\" src=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/avp_plattling_1000px.jpg\" class=\"attachment-medium_large size-medium_large wp-image-14069\" alt=\"AVP Platting\" srcset=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/avp_plattling_1000px.jpg 513w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/avp_plattling_1000px-231x300.jpg 231w\" sizes=\"(max-width: 513px) 100vw, 513px\" title=\"avp_plattling_1000px | Tjekvik\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13d88122 e-flex e-con-boxed e-con e-parent\" data-id=\"13d88122\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b462149 e-con-full e-flex e-con e-child\" data-id=\"b462149\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6babc0eb elementor-widget elementor-widget-text-editor\" data-id=\"6babc0eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"span6 widget-span widget-type-custom_widget dnd_area-module-8-vertical-alignment dnd-module\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"6\">\n<div id=\"hs_cos_wrapper_dnd_area-module-8\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text widget-type-rich_text\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\">\n<p>AVP Autoland, renomowana marka w niemieckim przemy\u015ble motoryzacyjnym, serwisuj\u0105ca produkty Grupy Volkswagen (w tym VW, Audi, Skoda, SEAT i Porsche), z powodzeniem usprawni\u0142a swoje operacje posprzeda\u017cowe przy u\u017cyciu cyfrowej technologii samoobs\u0142ugowej Tjekvik. Pocz\u0105wszy od rocznego projektu pilota\u017cowego w lokalizacji Plattling w styczniu 2023 r., transformacja okaza\u0142a si\u0119 tak korzystna, \u017ce rozwi\u0105zania Tjekvik zosta\u0142y obecnie wdro\u017cone we wszystkich 14 lokalizacjach AVP Autoland we wschodniej Bawarii. <\/p>\n<p>Przed pilota\u017cowym projektem Tjekvik, wielu klient\u00f3w AVP Plattling odwiedza\u0142o firm\u0119 wcze\u015bnie rano lub p\u00f3\u017anym popo\u0142udniem, aby zostawi\u0107 lub odebra\u0107 pojazdy, co prowadzi\u0142o do d\u0142ugich kolejek i przeci\u0105\u017cenia dzia\u0142\u00f3w posprzeda\u017cowych. Mia\u0142o to nie tylko negatywny wp\u0142yw na do\u015bwiadczenia klient\u00f3w, ale tak\u017ce na przychody, poniewa\u017c przeci\u0105\u017ceni doradcy serwisowi mieli trudno\u015bci z rekomendowaniem dodatkowych produkt\u00f3w i us\u0142ug, kt\u00f3re mog\u0142yby generowa\u0107 dodatkowy doch\u00f3d. <\/p>\n<p>Technologia Tjekvik zosta\u0142a p\u0142ynnie zintegrowana z istniej\u0105cymi systemami AVP, aby sprosta\u0107 tym wyzwaniom, zapewniaj\u0105c p\u0142ynny i wydajny proces odprawy.<\/p>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bac2280 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"3bac2280\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-508c3bb1 elementor-widget elementor-widget-image\" data-id=\"508c3bb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"576\" src=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-self-check-in-768x576.webp\" class=\"attachment-medium_large size-medium_large wp-image-14075\" alt=\"\" srcset=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-self-check-in-768x576.webp 768w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-self-check-in-300x225.webp 300w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-self-check-in-1024x768.webp 1024w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-self-check-in-1536x1152.webp 1536w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-self-check-in.webp 2000w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"AVP self check in | Tjekvik\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f6f232 elementor-widget elementor-widget-text-editor\" data-id=\"0f6f232\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Klienci potrzebuj\u0105cy us\u0142ug serwisowych, konserwacji lub napraw mog\u0105 teraz unikn\u0105\u0107 kolejek, dokonuj\u0105c odprawy kiedy, gdzie i jak wol\u0105 &#8211; czy to online z domu, czy na miejscu u dealera za pomoc\u0105 \u0142atwych w obs\u0142udze terminali z ekranem dotykowym. Usprawni\u0142o to obs\u0142ug\u0119 klienta i pozwoli\u0142o doradcom serwisowym AVP Plattling skupi\u0107 si\u0119 na dostarczaniu wysokiej jako\u015bci, spersonalizowanego wsparcia klientom, kt\u00f3rzy najbardziej go potrzebuj\u0105. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-450db78 e-flex e-con-boxed e-con e-parent\" data-id=\"450db78\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-480a4503 e-con-full e-flex e-con e-child\" data-id=\"480a4503\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-696e8331 e-con-full elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-mobile_extra e-flex e-con e-child\" data-id=\"696e8331\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5886ae62 elementor-widget elementor-widget-image\" data-id=\"5886ae62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"576\" src=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/02\/PHOTO-2023-02-20-15-50-48-768x576.webp\" class=\"attachment-medium_large size-medium_large wp-image-13187\" alt=\"Mercedes Benz Stockport Kiosks Indoor\" srcset=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/02\/PHOTO-2023-02-20-15-50-48-768x576.webp 768w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/02\/PHOTO-2023-02-20-15-50-48-300x225.webp 300w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/02\/PHOTO-2023-02-20-15-50-48-1024x768.webp 1024w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/02\/PHOTO-2023-02-20-15-50-48-1536x1152.webp 1536w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/02\/PHOTO-2023-02-20-15-50-48.webp 1600w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"PHOTO-2023-02-20-15-50-48 | Tjekvik\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b195a83 elementor-widget elementor-widget-heading\" data-id=\"6b195a83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Usprawnienie operacji i poprawa jako\u015bci obs\u0142ugi klienta dzi\u0119ki cyfrowej odprawie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3842d69d elementor-widget elementor-widget-text-editor\" data-id=\"3842d69d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Steve Martin, kierownik serwisu w AVP Plattling, wyja\u015bnia:<br \/>&#8222;Wdro\u017cenie Tjekvik daje ka\u017cdemu klientowi wi\u0119cej mo\u017cliwo\u015bci, a tak\u017ce wp\u0142ywa korzystnie na samopoczucie pracownik\u00f3w. W dzisiejszych czasach nie jest \u0142atwo znale\u017a\u0107 nowych pracownik\u00f3w, zw\u0142aszcza w obliczu niedoboru wykwalifikowanej si\u0142y roboczej w ca\u0142ej bran\u017cy&#8221;.<\/p>\n<p>Cyfrowe rozwi\u0105zania Tjekvik s\u0105 teraz dost\u0119pne we wszystkich 14 salonach AVP, a ka\u017cda lokalizacja jest wyposa\u017cona w dwa terminale (jeden wewn\u0119trzny i jeden zewn\u0119trzny), oferuj\u0105c klientom elastyczno\u015b\u0107 w dokonywaniu odprawy &#8211; na miejscu lub z domu.<br \/>&#8222;Jednym z kluczowych czynnik\u00f3w, kt\u00f3re sk\u0142oni\u0142y nas do przyj\u0119cia technologii Tjekvik, by\u0142a intuicyjna odprawa w domu. Ta cyfrowa podr\u00f3\u017c sprawia, \u017ce ca\u0142e do\u015bwiadczenie jest bardzo proste. Terminale na miejscu s\u0105 r\u00f3wnie\u017c wyposa\u017cone w du\u017ce, przyjazne dla u\u017cytkownika wy\u015bwietlacze, kt\u00f3re zwi\u0119kszaj\u0105 komfort obs\u0142ugi klienta&#8221;.<\/p>\n<p>\u015arednio ka\u017cda lokalizacja AVP obs\u0142uguje oko\u0142o 30 spotka\u0144 dziennie. W pierwszym roku wdro\u017cenia \u015brednio 18% klient\u00f3w zdecydowa\u0142o si\u0119 na odpraw\u0119 w domu, podczas gdy 12% skorzysta\u0142o z terminali na miejscu. <\/p>\n<p>Rozwi\u0105zanie cyfrowej odprawy by\u0142o szczeg\u00f3lnie skuteczne w zmniejszaniu kolejek w godzinach szczytu, zapewniaj\u0105c klientom AVP szybk\u0105 pomoc bez d\u0142ugiego oczekiwania. Ponadto doradcy serwisowi maj\u0105 teraz wi\u0119cej czasu na udzielanie spersonalizowanych porad, co prowadzi do zwi\u0119kszenia mo\u017cliwo\u015bci sprzeda\u017cy. Najcz\u0119\u015bciej kupowane produkty za po\u015brednictwem system\u00f3w Tjekvik w domu i na miejscu obejmowa\u0142y pi\u00f3ra wycieraczek i uzupe\u0142nianie p\u0142yn\u00f3w.  <\/p>\n<p>Steve Martin dodaje:<\/p>\n<p>&#8222;By\u0107 mo\u017ce najwi\u0119ksz\u0105 zalet\u0105 dla naszych asystent\u00f3w serwisowych jest ich zdolno\u015b\u0107 do szybkiej pomocy klientom przychodz\u0105cym bez um\u00f3wionych spotka\u0144. Wcze\u015bniej musieli oni r\u0119cznie wype\u0142nia\u0107 kluczowy formularz rejestracyjny, zbiera\u0107 nazwisko i podpis klienta oraz prosi\u0107 go o akceptacj\u0119 warunk\u00f3w umowy. Teraz to ju\u017c przesz\u0142o\u015b\u0107, poniewa\u017c klienci mog\u0105 wprowadza\u0107 wszystko bezpo\u015brednio za po\u015brednictwem terminala &#8211; co jest znacznie prostsze zar\u00f3wno dla nich, jak i doradc\u00f3w serwisowych. Ponadto mamy teraz dane, kt\u00f3re s\u0105 bardziej kompleksowe i dok\u0142adne, poniewa\u017c klienci sami wszystko wprowadzaj\u0105&#8221;.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c180c3f e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"5c180c3f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f79058f elementor-widget elementor-widget-image\" data-id=\"2f79058f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-Tjekvik-booth-768x1024.webp\" class=\"attachment-medium_large size-medium_large wp-image-14081\" alt=\"AVP Tjekvik booth\" srcset=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-Tjekvik-booth-768x1024.webp 768w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-Tjekvik-booth-225x300.webp 225w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-Tjekvik-booth-1152x1536.webp 1152w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-Tjekvik-booth.webp 1500w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"AVP Tjekvik booth | Tjekvik\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-748eccb elementor-widget elementor-widget-image\" data-id=\"748eccb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-Tjekvik-booth-2-768x1024.webp\" class=\"attachment-medium_large size-medium_large wp-image-14087\" alt=\"AVP Tjekvik booth\" srcset=\"https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-Tjekvik-booth-2-768x1024.webp 768w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-Tjekvik-booth-2-225x300.webp 225w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-Tjekvik-booth-2-1152x1536.webp 1152w, https:\/\/tjekvik.com\/wp-content\/uploads\/2025\/03\/AVP-Tjekvik-booth-2.webp 1500w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"AVP Tjekvik booth 2 | Tjekvik\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adf4281 elementor-widget elementor-widget-text-editor\" data-id=\"adf4281\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Podczas gdy nowe technologie cz\u0119sto wi\u0105\u017c\u0105 si\u0119 z trudno\u015bciami w rozwoju, Martin postrzega technologi\u0119 samoobs\u0142ugow\u0105 jako przysz\u0142o\u015b\u0107:<br \/>&#8222;Mamy klient\u00f3w, kt\u00f3rzy lubi\u0105 interakcj\u0119 z technologi\u0105 cyfrow\u0105; s\u0105 ju\u017c zaznajomieni z ni\u0105 w innych aspektach \u017cycia, takich jak odprawa w hotelach lub na lotniskach czy zamawianie w restauracjach typu fast food. My\u015bl\u0119, \u017ce m\u0142odsze pokolenia b\u0119d\u0105 coraz bardziej oczekiwa\u0107 tego typu technologii. Im szybciej si\u0119 zaanga\u017cujemy, tym b\u0119dzie to \u0142atwiejsze&#8221;.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c400278 e-grid e-con-boxed e-con e-parent\" data-id=\"c400278\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e83305 elementor-widget elementor-widget-counter\" data-id=\"8e83305\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Codzienne spotkania<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"30\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fa9833 elementor-widget elementor-widget-counter\" data-id=\"7fa9833\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Zameldowanie z domu<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"18\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef71920 elementor-widget elementor-widget-counter\" data-id=\"ef71920\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Odprawa w kioskach<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"12\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-659cf974 e-flex e-con-boxed e-con e-parent\" data-id=\"659cf974\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38aa7d6d elementor-widget elementor-widget-heading\" data-id=\"38aa7d6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Czy poleci\u0142by\u015b Tjekvik?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a57a65b elementor-testimonial--skin-default elementor-testimonial--layout-image_inline elementor-testimonial--align-center elementor-arrows-yes elementor-pagination-type-bullets elementor-widget elementor-widget-testimonial-carousel\" data-id=\"7a57a65b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;show_arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;speed&quot;:500,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"testimonial-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<p>\"Absolutnie polecam terminale serwisowe Tjekvik. Samoobs\u0142uga staje si\u0119 coraz bardziej powszechna w \u017cyciu codziennym i sprawi, \u017ce nasze procesy pracy b\u0119d\u0105 znacznie wydajniejsze\".<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Steve Martin<\/span><span class=\"elementor-testimonial__title\">Kierownik serwisu w AVP Plattling<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>AVP Plattling zwi\u0119ksza wydajno\u015b\u0107 obs\u0142ugi posprzeda\u017cowej i zadowolenie klient\u00f3w dzi\u0119ki cyfrowym rozwi\u0105zaniom Tjekvik do odprawy biletowo-baga\u017cowej 18 listopada 2024 r. AVP Autoland, wiod\u0105cy detalista motoryzacyjny w Niemczech, przekszta\u0142ci\u0142 swoje operacje posprzeda\u017cowe i zwi\u0119kszy\u0142 zadowolenie klient\u00f3w poprzez wdro\u017cenie cyfrowych rozwi\u0105za\u0144 samoobs\u0142ugowych Tjekvik, zaczynaj\u0105c od udanego programu pilota\u017cowego w Plattling i rozszerzaj\u0105c go na wszystkie 14 lokalizacji. [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"parent":3856,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15208","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Przeczytaj histori\u0119 sukcesu AVP Plattling, aby dowiedzie\u0107 si\u0119, jak firma zwi\u0119kszy\u0142a wydajno\u015b\u0107 obs\u0142ugi posprzeda\u017cnej i zadowolenie klient\u00f3w dzi\u0119ki samoobs\u0142ugowym rozwi\u0105zaniom Tjekvik.\" \/>\n\t<meta name=\"robots\" content=\"max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n\t<meta name=\"google-site-verification\" content=\"9PXm2QtMM5RDVYRpa-EGrnVOmNWMB8RJJfHjriN0nJQ\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/tjekvik.com\/pl\/historie-klientow\/studium-przypadku-avp-plattling\/\" 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