Utilise digital self-service to deliver targeted aftersales upselling opportunitiesÂ
The customer journey within retail and e-commerce has been adapting to consumer preferences for many years. While strategic pricing and promotions are used to draw in customers, today’s buyers are demanding greater levels of personalisation, with unique offers and experiences tailored to their own needs and requirements. According to research carried out by McKinsey & […]
Tjekvik lance des solutions numériques en libre-service pour améliorer la rentabilité des services après-vente et la satisfaction des clients
Tjekvik, l’un des principaux créateurs de technologies intelligentes en libre-service pour les services après-vente, présente ses solutions numériques d’enregistrement, de dépôt et de retrait aux concessionnaires Français.