72% of aftersales customers are open to being upsold additional products and services
Almost three-quarters (72%) of aftersales customers are interested in hearing from their dealer about relevant value-add products and services when they check-in their vehicle for service, repair or MOT. According to a nationwide survey* commissioned by Tjekvik, a specialist in digital aftersales solutions, 31% of car owners are ‘very interested,’ while 41% said they were […]