Tjekvik automotive updates
Tales from the Front Line – Mercedes-Benz Mulhouse Groupe Kroely Service Adviser on digitalising the customer experience with Tjekvik
Mercedes-Benz Kroely in Mulhouse is at the forefront of the digital customer experience in France. With Tjekvik, they now offer a seamless customer experience.
Aftersales queues undermine customer loyalty, German survey finds
A new German survey of car owners has revealed that aftersales queues are having a negative impact on customer loyalty and overall satisfaction.
2024 Report: Digital Self-Service in Aftersales up by 46%Â
According to Tjekvik’s 2024 data, customer demand for digital self-service in aftersales continues to rise.Â
Over 4.1 million customers worldwide used digital check-in and check-out solutions last year, a 46% increase from 2023.Â
Standout Capital Invests in Tjekvik To Power New Phase of Growth for Aftermarket Self-Service Software Provider
Tjekvik, a specialist provider of digital self-service solutions for dealer aftersales departments, has partnered with Standout Capital, a Sweden-based private equity firm that invests in
Overcome ZEV mandate hurdles by adopting digital self-service
There’s been a lot of talk recently about how car manufacturers and retailers can sell BEVs in sufficient quantity to meet the UK government’s Zero
Enhancing Customer Loyalty Through OEM-Branded Dealership Experiences
In today’s competitive automotive market, customer experience plays a critical role in shaping brand loyalty and driving business success. For dealerships and dealership groups, aligning