Tjekvik automotive updates
Over 60% of German aftersales customers are open to hearing about new or used vehicles to buy  Â
A significant proportion of aftersales customers in Germany are open to hearing about new or used vehicle offers when checking in their own vehicle for servicing or repair.
Meeting modern expectations in aftersales: transparency, trust & digital engagementÂ
We’ve deepened our partnership with CitNOW, integrating their video and communication capabilities directly into Tjekvik’s dashboards across Europe.
Tjekvik and EMaC integration: offer targeted service plans through self-service
We’re excited to announce that Tjekvik has partnered with EMaC, UK’s leading provider of automotive service and maintenance plans, to help dealerships boost revenues, automate
Over half of drivers in France face aftersales queues – dealers risk losing business
Queuing at dealerships to drop off or collect vehicles for service or repair has become so prevalent that it is now affecting over half of French customers, according to a recent nationwide survey.Â
How to measure your dealership’s ROI on self-serviceÂ
With more dealerships embracing digital transformation, self-service technology is a key driver for increased efficiency and productivity.Â
In addition to time and cost savings, self-service also creates strategic advantages including an enhanced customer experience, brand loyalty, and higher customer retention.
Mercedes-Benz Groupe Kroely enhances operational efficiency and elevates the customer experience with Tjekvik
At the Mercedes-Benz Groupe Kroely dealership in Mulhouse, France, Director Cédric Ehret and Aftersales manager William Fuss recognized the importance of adapting their aftersales journey to meet evolving customer expectations.