Features and subscriptions
From intuitive check-in and check-out options to seamless integrations across platforms, we have everything you need to ensure hassle-free operations.
Upsell products and services
Effortlessly boost your dealership’s revenue by upselling added-value products and services in the digital check-in process.
You can also generate qualified leads for your sales department by offering interested customers vehicle valuations and service plans.
Smart Rules
Create personalised customer journeys by tailoring your offers and questions to specific customer segments according to the vehicle make and model, work order details, or the customer type (retail, rental, or fleet).
Easily set up Smart Rules and configure services, products, questions, and communication settings in the Tjekvik admin dashboard.
Integrate with key dealership systems
Dealership Management Systems
Tjekvik integrates seamlessly with most dealer management systems with no fixes or workarounds required.
Payment gateways
Integrations with major online payment providers enable you to provide a frictionless self-service experience from start to end.
Digital Document Management
Streamline your workflow and save time with instant access to all your vital documents when you need them.
Seamless workflow integration
Tjekvik integrates into your existing ecosystem with custom workflows such as rental and courtesy car management, video workshop updates, or multi-channel customer communication built into the self-service flow.
It enables you to reduce platform switching, minimise complexity, and work more efficiently.
Advanced personalisation
With advanced integrations, you can enhance the self-service experience by automatically detecting active subscriptions or the customer location and triggering personalised actions such as offering service plan renewals or switching to a closer dealer site.
OEM integrations
Promote the use of the OEM app and deliver consistent, branded customer journeys across your dealership group to strengthen customer loyalty through:
✔ OEM app promotions through Tjekvik’s self-service process.
✔ OEM app integrations, enabling customers to receive self-service communications via the OEM app.
✔ OEM branded flows, emails, and documents.
Appointment Manager
An easy-to-use, Kanban-style interface to fully manage the self-service process. Monitor upcoming service visits to stay prepared, assign check-outs, and send personalized comments to customers.
With Tjekvik, you can send check-in notifications up to 72 hours in advance, allowing customers to schedule their visit early and your team to plan their time more efficiently.
Reporting
Track key performance indicators across the entire self-service journey, including products and services sold, to easily measure your self-service ROI.
Powerful features for aftersales success.
Find the right plan for your dealership:
Starter
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Embark on a journey of digital transformation with no hardware required.
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Enhance customer satisfaction and generate additional sales opportunities with our Starter plan.
Starter+
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Enjoy the flexibility of check-in options, whether it's at home, indoors, outdoors, 24/7.
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With an indoor or outdoor kiosk, digitise your customer reception to ensure a seamless customer experience.
Performance
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The ultimate in-dealership efficiency and customer satisfaction.
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Home check-in capabilities, dedicated tablets, and the flexibility of multiple indoor or outdoor kiosks.
Frequently Asked Questions
What languages are supported?
Our software works in 30 languages. If you have a question about your language, reach out to us, and we will help you.
Can Tjekvik be integrated into OEM or dealer group apps?
Yes. Tjekvik can be integrated with the OEM’s or your dealer group’s app. With OEM links, you can modify marketing preferences or prompt the use of the OEM app, ensuring seamless functionality across various systems and applications.
What data or reporting is available?
The Tjekvik dashboard allows you to track KPIs throughout the entire self-service process at your dealership.
In your dashboard you’ll get insights into self-service usage such as the daily number of appointments, notifications sent and delivered, check-ins on site and at home, revenue generated from products and services sold, and more.
What kind of training or support is available?
As a Tjekvik customer, you’ll have a dedicated regional Customer Success Manager to assist with regular trainings and to help you boost self-service adoption at your dealership.
You will also have access to guides, articles, tips, and other resources in our dedicated Help Center available in multiple languages.
Throughout the year, we organise live Customer Success webinars to help you make the most of your self-service initiative.
We offer customer support during business hours in all our markets. Our customer satisfaction score in support has consistently been over 94%.
Ready to start your digital journey?
Contact our sales team to find the perfect self-service solution for your dealership or learn more in our help section.
“The system works incredibly well. Most importantly, our customers love it because it saves them time and hassle when bringing their vehicle in for a service. It gives them the opportunity to take advantage of additional services and to make that decision from the comfort of their own home two days before the service is due.”
Nick Franklin, Strategic Project Director, Vertu Motors
“Tjekvik’s self-service kiosks have revolutionised our aftersales department, reducing stress for service advisors and customers during peak times. This innovation streamlines administrative work through seamless integration with our DMS, allowing our team to focus on meaningful customer interactions. Tjekvik has made a significant difference in our operations.”
Paul Woodhouse, Chief Executive Officer, Sandicliffe
“Tjekvik provides digital reception kiosks and a home check-in designed to streamline vehicle drop-offs, reduce paperwork, and free up time for what really matters – human interaction!“
David Hoffmann, Group Aftersales Director, ESPACE H
“Since going live with Tjekvik, we’ve noticed significant benefits in a relatively short period of time. We have seen a good level of uptake in terms of our overall upsell and our Service Reception area is notably quieter during the peak drop off and collection points in the day.”
Paul Weedon, Head of Business, Volkswagen Commercial Vehicle Centre
“With Tjekvik, my workday has changed in the sense that I now have more options. It has alleviated the stress on certain check-ins, and most importantly, it has eliminated the frustration of having to decline a check-out due to limited availability.”