Tjekvik automotive updates
Tales from the Front Line – Mercedes-Benz Mulhouse Groupe Kroely Service Adviser on digitalising the customer experience with Tjekvik
Mercedes-Benz Kroely in Mulhouse is at the forefront of the digital customer experience in France. With Tjekvik, they now offer a seamless customer experience.
Aftersales queues undermine customer loyalty, German survey finds
A new German survey of car owners has revealed that aftersales queues are having a negative impact on customer loyalty and overall satisfaction.
2024 Report: Digital Self-Service in Aftersales up by 46%Â
According to Tjekvik’s 2024 data, customer demand for digital self-service in aftersales continues to rise.Â
Over 4.1 million customers worldwide used digital check-in and check-out solutions last year, a 46% increase from 2023.Â
Standout Capital Invests in Tjekvik To Power New Phase of Growth for Aftermarket Self-Service Software Provider
Tjekvik, a specialist provider of digital self-service solutions for dealer aftersales departments, has partnered with Standout Capital, a Sweden-based private equity firm that invests in
Three quarters of German aftersales customers want to hear about additional products and services
Nationwide survey also finds nearly half of aftersales customers (47%) prefer to consider value-add offers away from the service reception Most popular products and services
Overcome ZEV mandate hurdles by adopting digital self-service
There’s been a lot of talk recently about how car manufacturers and retailers can sell BEVs in sufficient quantity to meet the UK government’s Zero