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Customer stories
Learn more about how we have transformed the aftersales experiences for others.
United Kingdom
- Abingdon, UK
Hartwell Abingdon Case Study
UK’s leading Ford dealership integrating Tjekvijk self-service with Gemini’s Evoloution DMS.
- Stockport, UK
Mercedes Benz Stockport Case Study
Europe’s largest Mercedes-Benz dealership embraces digital self-service.
- Harlow, UK
Gates Harlow Case Study
A comprehensive system for managing a single and multi-brand car dealership.
- UK
Volkswagen Inchape UK Case Study
One of the UK’s leading VW dealer groups, which comprises 15 sites, implements Tjekvik’s digital self-service solutions across its aftersales departments.
- UK
Volkswagen Group1 and JCB Group Testimonial
Watch as key leaders from Group 1 and JCB Group share their experience with Tjekvik, and the benefits of using self-service technology in their departments.
- UK
John Clark Case Study
One of the largest dealer groups in Scotland, John Clark Motor Group, successfully implements Tjekvik self-service together with Pinewood DMS.
- UK
Halliwell Jones Case Study
Tjekvik’s first-ever UK customer, Halliwell Jones, solved its biggest challenge ‘overnight’.
- UK
JCB Škoda, SEAT, Cupra Case Study
Top performing and rapidly expanding Škoda, SEAT and Cupra dealership adopts digital self-service.
- Abingdon, UK
Hartwell Case Study
Hartwell turns to Tjekvik to enhance its customer service and boost aftersales revenue. Leading Ford dealer group adopts digital self-service across its aftersales operations.
- UK
Breeze Van Centre Portsmouth Case Study
The dealership is now “effectively open 24/7”, according to General Aftersales Manager Martin Samways.
DACH
- Germany
AVP Plattling Case Study
AVP Autoland revolutionises after-sales and boosts customer satisfaction with Tjekvik’s digital check-in.
- Germany
Mercedes-Benz VD Nord Case Study
Tjekvik’s digital self-service solutions streamline the customer experience at Mercedes-Benz VD Nord.
- Germany
Stellantis & You Hamburg Case Study
Stellantis & You uses self-service to manage peak-time demand and streamline operations.
Scandinavia
- Sweden
Bilbörsen Kia Case Study
Bilbörsen, a Swedish dealer for KIA, Subaru, and Iveco brands, uses Tjekvik’s intelligent self-service technology in its aftersales department with great success.
- Denmark
Jørgen Hansen Biler Kia Case Study
One of Denmark’s leading authorised Kia and ISUZU dealers and workshops utilises Tjekvik’s digital self-service solution to streamline its aftersales operations.
- Sweden
Din Bil Case Study
Sweden’s leading Volkswagen Group dealer network utilises Tjekvik’s digital self-service solutions across its aftersales operations.
Iberia
- Spain
Grupo Concesur Case Study
Tjekvik has proven to be a great asset for the dealership of Grupo Concesur with reduced wait times and better customer experience.
- Lisbon, Portugal
Salvador Caetano Case Study
Leading automotive dealer group Salvador Caetano adopts digital self-service
France & Benelux
- France
Mercedes-Benz Mulhouse Groupe Kroely
Discover how this French dealership uses Tjekvik to improve operational efficiency and elevate the customer experience.
Poland
Central and Eastern Europe
- Baneasa, Romania
Automobile Bavaria Outdoor Case Study
BMW Group dealer network’s digital check-in solutions provide added out-of-hours convenience.
“The system works incredibly well. Most importantly, our customers love it because it saves them time and hassle when bringing their vehicle in for a service. It gives them the opportunity to take advantage of additional services and to make that decision from the comfort of their own home two days before the service is due.”
Nick Franklin, Strategic Project Director, Vertu Motors
“Tjekvik’s self-service kiosks have revolutionised our aftersales department, reducing stress for service advisors and customers during peak times. This innovation streamlines administrative work through seamless integration with our DMS, allowing our team to focus on meaningful customer interactions. Tjekvik has made a significant difference in our operations.”
Paul Woodhouse, Chief Executive Officer, Sandicliffe
“Tjekvik provides digital reception kiosks and a home check-in designed to streamline vehicle drop-offs, reduce paperwork, and free up time for what really matters – human interaction!“
David Hoffmann, Group Aftersales Director, ESPACE H
“Since going live with Tjekvik, we’ve noticed significant benefits in a relatively short period of time. We have seen a good level of uptake in terms of our overall upsell and our Service Reception area is notably quieter during the peak drop off and collection points in the day.”
Paul Weedon, Head of Business, Volkswagen Commercial Vehicle Centre
“With Tjekvik, my workday has changed in the sense that I now have more options. It has alleviated the stress on certain check-ins, and most importantly, it has eliminated the frustration of having to decline a check-out due to limited availability.”