How dealers can maximise retention by redefining the customer experience
The role of digital self-service in boosting aftersales customer loyalty.
Maximising customer retention in aftersales
Digital solutions enable dealers to improve operational efficiency and deliver better customer experiences, driving faster and more effective profitability.
In this whitepaper, learn how:
- Digitalising aftersales processes enhances customer loyalty.
- Self-service solutions reduce waiting times and improve flexibility.
- Personalised upselling increases aftersales revenue.
Also, discover how Grupo Concesur has undergone a digital transformation process, driving efficiency across all its departments – including sales, after-sales, and accounting.
* Whitepaper published in Spanish
Download the whitepaper