How dealers can maximise retention by redefining the customer experience
The role of digital self-service in boosting aftersales customer loyalty.
Maximising customer retention in aftersales
By using digital solutions to make processes more efficient and improve the overall customer experience, dealers can increase profitability quickly and effectively.
In this whitepaper, learn how
- Digitalising aftersales processes can enhance customer loyalty.
- Self-service solutions help reduce waiting times and improve flexibility.
- Personalised upselling helps boost aftersales revenue.
Plus, discover how Mercedes-Benz Groupe Kroely successfully integrated Tjekvik’s self-service technology to improve operational efficiency and elevate the customer experience.
* Whitepaper published in French
Download the whitepaper