How dealers can maximise retention by redefining the customer experience

French Whitpaper

Maximising customer retention in aftersales

By using digital solutions to make processes more efficient and improve the overall customer experience, dealers can increase profitability quickly and effectively.

In this whitepaper, learn how

  • Digitalising aftersales processes can enhance customer loyalty.
  • Self-service solutions help reduce waiting times and improve flexibility.
  • Personalised upselling helps boost aftersales revenue.

Plus, discover how Mercedes-Benz Groupe Kroely successfully integrated Tjekvik’s self-service technology to improve operational efficiency and elevate the customer experience.

* Whitepaper published in French

Download the whitepaper