Tjekvik, a leading provider of digital self-service aftersales technologies, has launched a new system that makes it much easier for dealers to manage the allocation of courtesy cars and process all associated bookings, insurances, user agreements and customers’ collection of keys.
Tjekvik Mobility Connected
The new Mobility Connected feature can be fully integrated into the online check-in process, delivering a seamless experience for customers. By automatically synchronising appointment data, vehicle availability and contract status, Tjekvik Mobility Connected helps dealers reduce front-desk workload, minimise manual errors and shorten queues during busy periods.
When checking in their vehicle online, customers can indicate whether they require a courtesy car, choose their preferred collection time – including out-of-hours if the dealership has a Tjekvik Outdoor kiosk – and select their desired level of insurance cover. The system then issues a notification to the customer to confirm that a vehicle has been reserved and shares an agreement for online signing.
When they arrive at the dealer, the customer simply checks in their own vehicle using the Tjekvik self-service kiosk; a secure locker will open to reveal the key to their courtesy vehicle, which they then replace with their own key.
One system, one flow
Tjekvik Mobility has been designed as a flexible, modular solution, allowing dealerships to adopt the level of functionality that best matches their needs. The feature sits within Tjekvik’s broader self-service ecosystem and builds on the company’s proven Home, Indoor, Outdoor, and Pick-up self-service solutions, drawing on data from any existing aftersales appointment and dealer management system (DMS).
Dennis Green, CPOO at Tjekvik, said: “Mobility Connected is about operational impact, not just digitalisation. By connecting service check-in and courtesy car workflows, we remove friction from one of the more admin-heavy areas of aftersales. In doing so, we’re giving dealer groups a scalable way to deliver a smoother, more consistent experience to their customers across multiple sites.”
Tjekvik’s digital aftersales solutions are already making a significant impact across 34 global markets, helping franchised dealerships reduce aftersales queues, increase departmental efficiency and boost revenues.
For further information about Tjekvik Mobility Connected, click here.