Tjekvik and Pinewood.AI collaborate to streamline dealer aftersales experience
An improved integration between Tjekvik and Pinewood.AI makes it easier for dealerships to synchronise aftersales digital self-service with their dealer management system (DMS).
Aftersales queues undermine customer loyalty, German survey finds
A new German survey of car owners has revealed that aftersales queues are having a negative impact on customer loyalty and overall satisfaction.