How Modern Dealers Use Technology to Drive More Revenue with Less Admin
Electrification, skills shortages, and digitalisation are rapidly reshaping aftersales – and for dealerships that want to keep up, technology is no longer a nice-to-have. It’s how they stay competitive. Self-service sits at the forefront of this transformation, enabling dealers to deliver a seamless customer experience while driving leaner operations and profitability. Here’s how modern dealers are increasingly relying on self-service solutions to maximise efficiency and growth. More revenue, zero extra effort Every customer interaction is […]
Global digital self-service use in aftersales up 21% in 2025
Customer use of digital self-service in aftersales rose sharply in 2025, with over five million using digital check-in and check-out solutions to drop off or collect their vehicles after service or repair. New figures from Tjekvik, the market leader in self-service aftersales technologies, highlight a 21% increase in digital interactions last year compared to 2024. Tjekvik’s […]