The surprising benefit of self-service technology: work-life balance in aftersales
Digital tools in the automotive world are often linked to customer convenience and efficiency. But there’s another key benefit that’s gaining attention: better work-life balance for aftersales staff.
A new survey finds 64% of Spanish drivers face aftersales queues  Â
A recent survey shows that nearly two-thirds of Spanish customers face queues at dealerships when dropping off or collecting vehicles for service or repairs.