Why dropping the keys on the tyre isn’t good enough anymore: Courtesy car handover in the digital age
You’ve probably heard it – or even done it: ‘The keys are on the tyre, the agreement’s in the glove box.’ It’s surprising how many dealerships still rely on the old “keys on the tyre” method for rental and courtesy car handovers. It might feel quick and convenient – but in today’s digital world, it’s […]
Global digital self-service use in aftersales up 21% in 2025
Customer use of digital self-service in aftersales rose sharply in 2025, with over five million using digital check-in and check-out solutions to drop off or collect their vehicles after service or repair. New figures from Tjekvik, the market leader in self-service aftersales technologies, highlight a 21% increase in digital interactions last year compared to 2024. Tjekvik’s […]