40% of aftersales customers want the option to check-in their vehicles online, according to German survey
A survey commissioned by Tjekvik in Germany has found that a significant proportion of aftersales customers want greater flexibility when checking in their vehicles for service or repair.
Tales from the Front Line – Mercedes-Benz Mulhouse Groupe Kroely Service Adviser on digitalising the customer experience with Tjekvik
Mercedes-Benz Kroely in Mulhouse is at the forefront of the digital customer experience in France. With Tjekvik, they now offer a seamless customer experience.