Whitepapers & reports
Explore our expert resources that will help your organisation boost efficiency and profitability.
Whitepapers
Discover key insights that will enhance your aftersales success.
- Spanish
Maximising aftersales customer retention
How dealers can leverage self-service to boost aftersales customer loyalty.
- French
Maximising customer retention in aftersales
The role of digital self-service in boosting aftersales customer loyalty.
- German
Increasing Efficiency in Aftersales
The benefits of digital self-service systems in car dealerships.
Reports
- German
Aftersales Report: Consumer Trends in Germany
Key consumer trends shaping Germany’s digital aftersales market.
“Tjekvik’s self-service kiosks have revolutionised our aftersales department, reducing stress for service advisors and customers during peak times. This innovation streamlines administrative work through seamless integration with our DMS, allowing our team to focus on meaningful customer interactions. Tjekvik has made a significant difference in our operations.”
Paul Woodhouse, Chief Executive Officer, Sandicliffe
“Our service advisors have really enjoyed working with the kiosks as they save a lot of their time. During the busy periods at the beginning and the end of the day, there are no more long queues.”
Michael Howard General Manager at Hartwell Abingdon
“Since going live with Tjekvik, we’ve noticed significant benefits in a relatively short period of time. We have seen a good level of uptake in terms of our overall upsell and our Service Reception area is notably quieter during the peak drop off and collection points in the day.”
Paul Weedon, Head of Business, Volkswagen Commercial Vehicle Centre
“With Tjekvik, my workday has changed in the sense that I now have more options. It has alleviated the stress on certain check-ins, and most importantly, it has eliminated the frustration of having to decline a check-out due to limited availability.”