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Whitepapers
Discover key insights that will enhance your aftersales success.
- German
Increasing efficiency in aftersales:
The benefits of digital self-service systems in car dealerships.
“On average, an intake takes 8 minutes of a service advisor’s time. In March 2023, one of our stores received 490 customers via Tjekvik, which saved 65.3 hours for customer-facing staff during the busiest time of the day.”
Dennis Green, Business Development Manager, Semler Mobility
“Our service advisors have really enjoyed working with the kiosks as they save a lot of their time. During the busy periods at the beginning and the end of the day, there are no more long queues.”
Michael Howard General Manager at Hartwell Abingdon
“Tjekvik’s self-service kiosks have revolutionised our aftersales department, reducing stress for service advisors and customers during peak times. This innovation streamlines administrative work through seamless integration with our DMS, allowing our team to focus on meaningful customer interactions. Tjekvik has made a significant difference in our operations.”
Paul Woodhouse, Chief Executive Officer, Sandicliffe
“Since going live with Tjekvik, we’ve noticed significant benefits in a relatively short period of time. We have seen a good level of uptake in terms of our overall upsell and our Service Reception area is notably quieter during the peak drop off and collection points in the day.”