We’re excited to announce that Tjekvik has partnered with EMaC, UK’s leading provider of automotive service and maintenance plans, to help dealerships boost revenues, automate more of their aftersales processes, and streamline the customer experience.
Boosting service plan sales
The Tjekvik and EMaC integration enables dealerships to seamlessly offer service and maintenance plans to customers during the self-service process.
When customers check in from home or drop off their vehicle using Tjekvik’s self-service kiosks, a real-time verification detects whether a service plan is active or if the current plan is about to expire.Â
If a service plan is not detected or is nearing expiration, the customer is presented with the option to purchase a service plan. An instant notification to service advisers or the workshop team allows them to quickly follow up with interested customers.
Dealers can set up different service plans with different payment options and select which offers to show on screen during digital check-in and check-out.
Personalising the aftersales experience
For UK dealerships, the Tjekvik – EMaC integration delivers a seamless, automated solution for offering targeted service and maintenance plans during self-service check-in and check-out.
It allows dealers to effortlessly increase revenue through the sale or renewal of service plans, while delivering a more relevant and engaging customer journey.
By showing relevant offers to the right customers at the right time, dealerships can create a more personalised aftersales experience, increasing customer satisfaction and retention.
With customer expectations evolving towards more digital and personalised experiences, Tjekvik and EMaC’s partnership equips dealerships to meet these increasing demands, while improving their operational efficiency and their bottom line.
For more information on how the integration can benefit your dealership, reach out to us.Â