Trends in Swedish Aftersales: Why Dealers Can’t Afford to Wait
Sweden’s automotive aftersales sector is at an inflection point. Electrification is eating into workshop revenue, labour shortages are stretching service teams thin, and customers now expect frictionless, digital experience from their dealer
83% of Spanish customers want to hear about additional products and services when checking in for service or repair
A new nationwide survey has found that a clear majority of Spanish customers are open to hearing about additional products and services when they check in their vehicles for servicing or repair.