Tjekvik integrates its self check-in service with My BMW/MINI App
Enhanced customer service for BMW drivers as the self service software is delivered directly to the My BMW App
Car dealers should target young drivers to avoid missing out on servicing revenue
• Drivers aged 18-34 are most likely to have put off getting their car serviced because of social distancing concerns during the pandemic • Dealers which accelerated adoption of digital solutions because of Covid-19 are benefitting while those still to embrace the technology are missing out • Nearly half of 18-24 year old motorists delayed service procedures, as opposed to fewer than one in 10 of those aged 65+